Wrigley Wroundup

Friday, February 26, 2010

HRB II

Now we move inside.

This is one of our three receptionists (Erica). They greet the clients, take incoming calls, collect our fees and keep the office running. We refer to them as our CSPs (Customer Service Professionals)




Below is what the client sees as they are following a tax professional to their work station.





And here are two of our eleven tax professionals working through the tax interview process.





Posted by PicasaActually, you can only see our most senior pro (Mary). She has been doing other folks taxes for HRB (and now us) for over 20 years. You can almost see Murry working further behind her with his client.

Can HRB III be far behind?

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posted by DADO at 5:20 AM

5 Comments:

  • Nice set up! We saw inside and outside -- HRBIII must be your Fortress of Solitude (wasn't that located in the Arctic?)

    By Blogger FAN, At February 27, 2010 8:12 AM  

  • Nice! It looks really professional!

    By Blogger sylvia, At February 27, 2010 11:10 AM  

  • The FOS (Fortress of Solitude) won't show until HBR IV or V. Sorry.

    Yes, the original FOS was Superman's point of meditation either in the North or South Pole. I don't remember which (ask Norm). Our FOS used to be called the dungeon, we considered re-naming it Dug Out, The Spider Hole, and a few others. Once Lynda had cleaned it up so nicely, I remembered Superman's hideout and so christened it.

    By Blogger DADO, At February 27, 2010 3:35 PM  

  • This post has been removed by the author.

    By Blogger DADO, At February 27, 2010 3:35 PM  

  • Very nice. I'd like to make an appointment please.

    By Blogger Lilwrig, At March 6, 2010 8:35 PM  

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